FREE delivery + surprise GIFT for orders above $150!

x

enlightenedFAQs

Do you have a physical store?

Yes. Click here to find the full details of our physical stores. 

What are your operating hours? 

Our operating hours are as follows. However, do keep updated on our social media handles for any changes. 

Flagship Store (Enabling Village)

  • Monday - Saturday: 10am - 6pm
  • Closed on Sundays & P.H.

Pathlight School Campus 1 Outlet 

  • Monday - Friday: 9am - 6pm 
  • Saturday & P.H: 9am - 7.30pm 
  • Closed on Sundays

enlightenedOnline Shopping 

How do I make an online purchase?

Click here for the full manual on how to make an online purchase. 

I created a customer account but I haven't received the email confirmation. What should I do? 

Check your junk or spam folder. If your email confirmation is still missing, drop an email to info@theartfaculty.sg and we will help you with your account. 

I don't want to create a PayPal account, can I still complete the purchase?  

Yes you can. You are not required to open a Paypal account to complete a purchase. Click the check box <No, I don't want an account now> at the bottom of the payment form when submitting your payment. 

I did everything that I'm supposed to, but I'm unable to "Checkout". What should I do? 

Should you encounter such an error, take a screenshot of the error report or what you see on your screen. Email info@theartfaculty.sg with that screenshot and we will try our best to help you with your error. 

The item I want is sold out! What should I do? 

Drop us an email at info@theartfaculty.sg with the item that you are interested in. Some items might be limited in quantity or not in production anymore, but we will try our best to help. 

Why are all your artworks "Out of Stock"? How do I purchase them?  

All artworks on our online shop follow an Order-to-Print system. This means that we do not keep our artworks in-stores but only start production on them when there is a sale, resulting in the "out of stock" notification. 

To purchase an artwork, email us at info@theartfaculty.sg  with the following details:

  1. Artwork name
  2. Quantity of artwork
  3. Preference for frame or without

enlightenedDelivery

What are your delivery options? 

Click here for full delivery options available. 

Can I deliver products to another address? 

Yes. After adding all your products to your Shopping Cart, click the button <Configure your addresses>. Click <Add Address> and fill up the secondary address you would like your products delivered to. Select this New Address as the Shopping Address for your checkout.  

Click here for the full guide.

What are your delivery charges? 

Click here for full delivery charges on both local and international deliveries. 

Can I ship outside of Singapore?

Yes. Upon checkout, input your international address. The system will reconfigure to adjust the shipping fees and methods to the new international address. 

enlightenedCorporate Orders

I would like to make a corporate order. Who should I contact? 

For all enquiries on corporate orders, email info@theartfaculty.sg